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Frequently Asked Questions

How do I choose a background?

Tap the "+" button on the home screen, then choose Video or Photo. Video backgrounds support up to 5 minutes on Free and 30 minutes on Pro. Photo backgrounds are included with Pro.

How do I record a reaction?

After choosing a background and layout, tap the record button to start your reaction. Your selfie camera appears as a picture-in-picture overlay that you can reposition.

How do I add emoji reactions?

While recording, tap the fire, laugh, or mind-blown buttons to mark a moment. The emoji appears in your export, and marked moments can build a highlights reel—even when the source video is paused.

How do I export my video?

Tap the export button when you're happy with your reaction. The video is processed on our servers and delivered as a 9:16 MP4 ready for sharing on social media.

What's the difference between Free and Pro?

Free users start with 3 exports, then receive 1 free export every 7 days. Free exports include a watermark, support up to 5 minutes, and use 30fps. Pro unlocks unlimited exports, no watermark, photo backgrounds, videos up to 30 minutes, and optional 60fps.

How do I cancel my subscription?

Subscriptions are managed through your device's App Store. Go to Settings > Apple ID > Subscriptions on your iPhone to cancel or modify your plan.

How do I restore my purchase?

Go to Settings in the app and tap "Restore Purchases." This will sync your subscription status with the App Store.

How do I delete my account?

Go to Settings and tap "Delete Account." This permanently removes your ClipDuet account, reset records, signed-in sessions, free-export receipts, and mailing-list membership. It does not cancel an App Store subscription, which must be managed separately in your Apple ID settings.

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