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Frequently Asked Questions

How do I import a video?

Tap the "+" button on the home screen and select a video from your camera roll. ClipDuet supports videos up to 5 minutes on the Free plan and 30 minutes on Pro.

How do I record a reaction?

After importing a video, tap the camera icon to start recording your reaction. Your selfie camera feed appears as a picture-in-picture overlay that you can drag to reposition.

How do I add emoji reactions?

While previewing your video, tap the emoji button to place animated emoji markers at any point in the timeline. Tap a marker to remove it.

How do I export my video?

Tap the export button when you're happy with your reaction. The video is processed on our servers and delivered as a 9:16 MP4 ready for sharing on social media.

What's the difference between Free and Pro?

Free users get 3 exports per week with a watermark, up to 5 minutes, at 30fps. Pro unlocks unlimited exports, no watermark, up to 30 minutes, and 60fps.

How do I cancel my subscription?

Subscriptions are managed through your device's App Store. Go to Settings > Apple ID > Subscriptions on your iPhone to cancel or modify your plan.

How do I restore my purchase?

Go to Settings in the app and tap "Restore Purchases." This will sync your subscription status with the App Store.

How do I delete my account?

Go to Settings in the app, scroll to the Account section, and tap "Delete Account." Your account and all associated data will be permanently removed. If you have an active subscription, manage it through your App Store settings.

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